Received an ato director penalty notice?

We help Australian company directors respond quickly and effectively to ATO Director Penalty Notices (DPNs) to achieve the best available outcome.

Why it's crucial to act on your DPN asap

An expired Director Penalty Notice (DPN) can have extreme consequences for your personal financial situation

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The clock started ticking before you saw the DPN

The 21-day expiry begins from the date on the Director Penalty Notice, not from the day it's received.

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Company debts become personal debts

An expired DPN means ATO debts of the company become your personal debts. This could be crippling.

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2 ways to avoid this IF you act before it expires

If your DPN hasn't expired yet, we can advise on which one of two possible remedies you have.

A fast response and a winning outcome

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Their ATO debt had ballooned

Events business accumulated $380k ATO debt due to trading difficulty during COVID and the subsequent recovery.

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DPN was expiring in 2 days

2 days before DPN expiry date, the directors contacted us. Their personal liability would be $212k if the DPN expired.

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We swung into action

We met with them asap, developed an SBR* strategy, and initiated the appointment prior to the DPN expiring.

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Life-changing, business-saving

The SBR* was subsequently approved by the ATO resulting in a debt reduction of approximately $230k after costs.

Every day counts after you get a DPN

What's this 'SBR' we're referring to?

An SBR is a Small Business Restructure. It's an initiative brought in by the federal government to support small businesses that may have struggled during or since COVID.

You're not alone if your company has large tax debts that you've not been able to stay on top of, but your business has now turned the corner and is otherwise profitable.

An SBR is a government backed lifeline to get your company back on track by reducing your company's ATO debts and allowing you to pay the balance off over time.

Small Business Restructure (SBR) basics

  • SBRs are for companies, not sole traders or partnerships.

  • Your company's debt needs to be under $1 million.

  • The business continues, whereas an insolvency closes it.

  • An SBR typically reduces a company's ATO debts by 70% after costs.

  • The remaining debt is repaid in monthly and/or lump sum payments.

  • There are other eligibility criteria, which we'll explain when we speak with you.

Why Choose Business Reset?

1st

Most SBRs in Australia

Our director, Jarvis Archer, has done more successful SBRs (the usual DPN remedy) than anyone in Australia.

97%

SBR success rate

Approval rate of Small Business Restructures we have submitted to the ATO on behalf of companies.

$0

to start the process

We analyse your situation in-depth before providing recommendations for action. This costs you nothing.

Dan and the team helped us with restructuring our small business and getting us back on track with the ATO. Couldn't recommend them highly enough.

Dana Wood

Events company - had received a DPN

Highly recommend Business Reset, a clear process with fantastic communication throughout, cannot recommend them more and the best outcome was reached thanks to Jarvis and Daniel.

Alex Warner

Plumbing and electrical business - had received a DPN

We were in a very scary situation and BR literally saved our business that we have worked very hard to build. Thank you for your assistance.

Jackie McGregor

Building industry services provider

I have been overwhelmed by the dedication and empathy of all the crew working to resolve my problems. I would be at a total loss without the ultimate knowledge and the willingness to assure me that the team would get me to a place I need to be! My sincere thanks to Business Reset. You have done an incredible job!

Darren Grayson

Hairdressing business - had received a DPN

We have been referring Jarvis and his team our best clients, and they continue to prove that they can be trusted to get the most outstanding outcomes, with the least amount of fuss. The BR team just gets the job done, and they get it done well. We got an absolutely incredible result for a client today, which makes what we do worthwhile. Will not hesitate to recommend the team again, and again. Thank you so much!

Kelly-Jade Williamson

Lawyer - regularly refers her clients

Explore your options with no fees, no pressure

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Initial chat

We'll quickly explore with you where you're at, the status of your DPN, and what your available options are. There's no charge for this confidential conversation.

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Planning Session

We'll conduct an in-depth assessment of your company's financial and ATO compliance situation to formulate a plan. This session is also complimentary.

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Agree on the path forward

After we show you your likely debt reduction and overall savings net of any costs with us, you can make a decision to proceed or not. You remain 100% in control.

The biggest mistake you can make right now

Finding out you've been issued with a DPN is hugely stressful. Sometimes in business, when you're under a mountain of pressure, it’s hard to know where to start or what to do next.

But understand that the absolute worst thing you could do right now is to do nothing.

We have seen it too many times. A company director receives a DPN, sits on it and does nothing initially, then when they get back around to it, it has expired. The cost of this procrastination is usually many hundreds of thousands of dollars. Sometimes more.

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Our Team

Our down-to-earth team will explain your DPN options without the usual jargon many advisors use.

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Steve McAllister

Head of Customer Engagement

In his relaxed manner, Steve guides company directors to understand their options when they're struggling with issues including cash flow, potential insolvent trading, and ballooning ATO debts.

Jarvis Archer.

Jarvis Archer

Restructuring Practitioner / Liquidator

Jarvis is known for his down-to-earth and relatable approach. He's a straight talker who isn't afraid to ask company directors the tough questions that lead them to clearer decisions and better outcomes.

Daniel Dekleva.

Daniel Dekleva

Head of Restructuring

Dan's skills in financial analysis and corporate recovery, combined with more than 16 years' experience in the corporate insolvency and liquidation space, make him the ideal leader for his SBR team.

Comparison of your options

SBR
Insolvency
Doing Nothing
You retain control of business
Company keeps trading
Reduces your debts
Monthly payment plan
Avoids personal liability

If you want to keep your business going, a Small Business Restructure (SBR) is your best option, if eligible. (We'll work out your eligibility with you very quickly.)

Sometimes though an insolvency (closing the business) is the wisest option. It depends. We'll give you the facts for you to decide which way to go.

A: No. When your DPN expires you'll still become personally liable for the ATO debt.

A Director Penalty Notice (DPN) is a notice the Australia Taxation Office (ATO) issues to you, as a company director, for the collection of unpaid tax balances owed by the company.

Receiving a DPN means that tax debts that were owed by the company are now—or soon will become—owed by you personally.

This can have serious financial repercussions for you as individual because your personal assets such as your home, other real estate and investments might need to be sold to pay your ATO debt. If you do not personally have the means to pay the debt, this could lead to bankruptcy.

Your options to avoid personal liability for a 21-day DPN, include doing one of the following within 21 days of the date of the DPN:

  • appoint a small business restructuring practitioner;

  • appoint a voluntary administrator to the company; or

  • appoint a liquidator.

It’s important to note that entering into, or negotiating to enter into, a payment plan with the ATO is NOT an option to avoid personal liability.

The ATO can issue a DPN when it is owed:

  • business activity statement (BAS) debts

    • for pay as you go withholding tax (PAYG),and

    • goods and services tax (GST), or

  • superannuation guarantee charge (SGC) debts.

A DPN should not be issued if the company is on a complying payment arrangement for its debts. That means it is meeting both its instalments and ongoing BAS liabilities in full.

A DPN is one of a number of options available to recover its debts, or cause a company to cease accruing more debt it can’t pay. The other main options include a garnishee notice and winding up action.

The ATO wants to recover debts it’s owed, but more importantly, it doesn’t want non-compliant companies to keep racking up more debt, when they can’t pay the debts they already owe.

A DPN is intended to force a company director to deal with their BAS or SGC debts by paying them, or by putting their company into an insolvency process.

The consequence of not doing this is that the directors of a company will become personally liable for the company debts included in the DPN. Ordinarily, the ATO can’t come after directors for company debts, so this makes the DPN have the same effect as if the director signed a personal guarantee for their BAS and super debts.

If you’re not on a complying ATO payment plan for your company BAS or SGC debts, it’s a matter of when, not if, a DPN will be issued to you. You’re essentially playing Russian roulette with the ATO.

The problem is that if a DPN is issued and you don’t see it, you could unknowingly become liable for your company’s BAS or SGC debts. We’ve seen this cause directors to become liable for $400,000, even $1,300,000 of their company’s BAS debts which is a very regrettable situation.

There are two types of DPNs which the ATO can issue:

  1. 21-day DPN

  2. Lockdown DPN 

The type of DPN the ATO issues to a company director can depend on the timing that the respective BAS were lodged.

While these different types of DPNs were issued separately in the past, the ATO now issues DPNs which can include both 21-day and lockdown amounts.

So if you receive a DPN, it’s important to read it carefully.

Separate DPNs will be issued for debts your company owes for PAYG, GST and SGC.

A 21-day DPN gives the directors 21 days to put their company into an insolvency process to avoid personal liability.

Voluntary administration, liquidation or a small business restructure, even if unsuccessful, all clear 21-day DPN debts, if started before, or within 21 days of, a 21-day DPN being issued.

This means that if the company enters an insolvency process before a 21-day DPN is issued and 21 days passes, the ATO cannot issue a DPN for unpaid debts that arose from BAS or SGC statements lodged within required timeframes. Even if your SBR is not accepted, the ATO cannot issue a fresh DPN afterwards.

A lockdown DPN does not have the 21-day grace period. The directors are automatically liable for lockdown DPN debts.

Lockdown DPNs can’t be avoided unless the debts are paid in full.

Lockdown DPNs can be issued at any time, even after liquidation. This means a DPN can be issued at any time for unpaid debts relating to BAS or SGC statements not lodged within required timeframes. This could be in 1, 3 or even 20+ years later.

The exception to this, for now at least, is that the ATO has publicly stated they have not issued a lockdown DPN after a successful SBR.

A lockdown DPN can be confusing as it may refer to a 21-day period, but this is just the window before the ATO may start action to recover the debt from the director personally.

The DPN is a letter sent by ordinary post (not via email or electronically) that outlines the company’s unpaid tax amounts and the remission options available. (Remission means payment or reduction of a debt.)

The ATO mails the DPN to the company’s current directors. They use the personal address that you, as company director, registered with the Australian Securities & Investment Commission (ASIC), or sometimes the ATO uses the address last known to them.

Note that it is not posted to your company’s address, and it is not posted to your company’s accountant.

The ATO sometimes lets your personal accountant (tax agent) know or sends a courtesy copy to your personal address registered with the ATO if it differs to the ASIC address, but this is not always the case and directors sometimes don’t receive DPNs that have been issued to them.

This makes it crucial that you keep your personal address as director updated with ASIC. We have assisted a number of directors who moved house, didn’t update their personal ASIC address then months later discovered they were liable for hundreds of thousands, or even millions, of dollars of company debt.

Yes. Check in your personal ATO portal through myGov. The DPN will be listed as a new tax account in your portal with “Director Penalty” in the account name.

The date the ATO mails the DPN (or leaves the DPN at the address registered with ASIC) is the date the notice is considered to be ‘given’ to you.

In other words, the date on the DPN is the date the clock starts ticking. The date you first become aware of the DPN is not taken into account.

Unfortunately, yes.

It seems crazy that you could miss a letter, and be liable for hundreds of thousands, or even millions of dollars of your company’s debt. But that’s the law.

Even if you don’t receive (that is, actually see or know about) the DPN, if 21 days passes without your company entering into an insolvency, you will become personally liable for the DPN debts.

The ATO has steadily increased the number of DPNs it issues. In the 2024 financial year around 27,000 companies were issued DPNs. We expect this number to increase.

If your company has ATO debt it can’t pay, the ATO knows and it will take action to prevent your debt growing.

While the ATO was very lenient throughout COVID and in the years following, this all changed in 2023. The ATO now expects every company to pay its ATO debt, or enter into an appropriate process to deal with its debt. If directors don’t do this proactively, the ATO will take action to force the directors to make a decision about their company’s debts and future.

The ATO has a number of debt recovery options available to it. The main four options are:

  • Issue a DPN to the company directors

  • Report the company’s ATO debt to credit reporting agencies

  • Issue a garnishee notice

  • Issue a statutory demand to commence steps to wind up a company and have a liquidator appointed.

The DPN has become the ATO’s preferred recovery method as it is cheap and very effective. It effectively gives 21 days to deal with their company’s debts or face serious personal financial consequences, including potential personal bankruptcy.

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